AI Disclosure
Last updated July 2026
When you contact a clinic that uses Clinic Agent, you may first be helped by an AI assistant rather than a person. We want that to be clear and comfortable.
You're talking to an AI
The receptionist that greets you on chat, SMS, WhatsApp, or a call is an AI assistant working for the clinic. It can book, reschedule, and cancel appointments and answer common questions about hours, services, and location.
A human is always reachable
You can ask for a person at any time and the assistant will take a message and route you to clinic staff. Anything urgent, sensitive, or clinical is escalated to a human automatically.
What it won't do
The assistant does not give medical advice, diagnosis, or treatment. It grounds every answer in the clinic's real configuration and will say when it doesn't know something rather than guess. In an emergency, call your local emergency number.
Your information
How your information is handled is described in our Privacy Policy.